Frequently Asked Questions
Everything you need to know about our premium custom window coverings and ordering process.
How do I ensure I measure my windows correctly for custom blinds?
We provide comprehensive step-by-step measuring guides and videos for every product type. We recommend using a steel tape measure and measuring to the nearest millimeter for the most precise fit.
What is the 'Measure Insurance' guarantee?
At Veneta® Blinds, we offer a Measure Insurance policy. If you make a mistake while measuring your windows, we will replace your blinds for free to ensure you have the perfect fit.
How long will it take to receive my custom order?
Since every product is custom-made to your specifications, production typically takes 5-10 business days. Shipping times vary by location, but most orders arrive within 2 weeks of purchase.
Can I order fabric or material samples before I buy?
Yes, we highly recommend ordering our free sample swatches. This allows you to see the true color and texture of the material in your own home's lighting before placing a full order.
What kind of warranty comes with Veneta® products?
All our blinds and shutters come with a 5-year warranty covering manufacturing defects and component failure, ensuring your investment is protected for years to come.
Do you offer child-safe cordless options?
Absolutely. Safety is a priority at Veneta®. We offer a wide range of cordless, motorized, and 'Smart Home' compatible options that eliminate dangling cords and are safe for homes with children and pets.